Return Methods
Collected by courier
If a courier delivered your order to your door you may request a collection via the same method on https://dlstyle.co.za/returns.
Please return your items, with the barcoded tag attached, in the original packaging in which your order was delivered. Alternatively, place the items inside a clean plastic bag and seal securely. Our courier partner will collect the parcel from the address you provided.
Drop-off points
1. Request your return on https://dlstyle.co.za/returns and select a convenient drop off point. Please return your items, with the barcoded tag attached, in the original packaging in which your order was delivered.
Alternatively, place the items inside a clean plastic bag and seal securely.
2. Attach the barcode that can be found on your delivery note, in the return confirmation email or in the returns section in your Dapper account to the outside of your parcel.
Make sure the returns barcode is clearly visible.
3. Then drop off your parcel during the drop off point operating hours. Ensure that the clerk scans your parcel’s returns barcode in your presence when dropping it off.
This is essential for Dapper to be able to process your refund.